Live For You – Privacy PolicyLast updated: November 27, 2025Live For You (“Live For You”, “we”,“us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website https://www.liveforyou.ca/(the “Site”), contact us, subscribe to our newsletter, or inquire about our programs and services.This Privacy Policy applies to information collected through the Site and related online contact forms. It does not replace any separate Notice of Privacy Practices or similar documents that may apply to patient health information in our clinical practice.By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Who We Are & How to Contact UsLive For You – Center for FunctionalMedicine
If you have questions about this Privacy Policy or how we handle your information, you can contact us at:
Email: info@liveforyou.ca
Subject line: “Privacy Inquiry – Live For You”
2. Information We Collect
We collect information in three main ways:
a) Information You Provide Directly
When you use the Site, you may choose to provide information, including:
Contact & inquiry information
- Name
- Email address
- Phone number
- Subject and message content submitted via contact forms
Newsletter subscription information
- Name (if you provide it)
- Email address
Booking and program inquiries Information you share when you request a discovery call, ask about our programs, or express interest in becoming a patient (e.g., general health concerns, preferences, goals)
Account / portal information (if applicable)
If you access a patient portal or telemedicine platform through the Site, youmay create login credentials (such as a username and password) and provideadditional information requested by that platform. Some of this information maybe handled by a secure third-party system or electronic health record (EHR)provider.
Important: Do not submit emergency or highly sensitive health information through general website forms. For urgent orclinical matters, please use the patient portal or contact us by phone in accordance with the instructions provided to you as a patient.
b) Information Collected Automatically
When you visit the Site, certain information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages you visit and the time spent on them
- Referring website or source
- Date and time of your visit
We may collect this information through cookies, pixels, and similar tracking technologies to help operate, secure, and improve the Site.
c) Information from Third Parties
We may receive information about you from: Service providers (e.g., website hosting, telemedicine platform, patient portal, scheduling tools, email service providers, analytics providers) Payment processors (if you pay for services online) Marketing tools (e.g., newsletter platforms, social media platforms if you interact with our content there) We use this information in accordance with this Policy and any additional notices provided to you.
3. How We Use Your Information
We use the information we collect for purposes such as:
Providing and improving our services
- Responding to your questions, inquiries, and messages
- Scheduling discovery calls and consultations
- Supporting delivery of our programs and services
Communicating with you
- Sending confirmations, updates, and administrative messages
- Responding to your requests for information
- Providing newsletters and educational content when you subscribe
Operating, maintaining, and improving the Site
- Analyzing how the Site is used
- Debugging, troubleshooting, and enhancing user experience
- Protecting the security and integrity of our systems
Marketing & education
Sending information about programs, offerings, webinars, or resources that may be of interest Managing email preferences and opt-outs
Legal, regulatory, and safety purposes
Complying with applicable Canadian laws and regulations Responding to lawful requests from authorities Protecting our rights, privacy, safety, or property, and/or that of our patients, staff, or others
4. Health Information & Clinical Privacy
Some of the information we handle in the context of providing health care services may be considered personal health information under applicable Canadian health privacy laws. This website Privacy Policy describes how we handle information collected through liveforyou.ca and related online tools.A separate clinical privacy notice orNotice of Privacy Practices (if applicable) describes how we handle your health information as a patient in accordance with applicable Canadian health privacy and professional standards.If you are or become a patient, please refer to any health-specific privacy notice provided to you, in addition to this Policy.
5. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
Service Providers
We may share information with third-party vendors who perform services on our behalf, such as: Website hosting and maintenance Email newsletter platforms Analytics tools Payment processors Telemedicine and patient portal providers IT security and backup servicesThese providers are only authorized to use your information as needed to perform services for us.
Professional Advisors
We may share information with lawyers, accountants, insurers, and other professional advisors as necessary for legitimate business purposes.
Legal & Safety Requirements
We may disclose information if we believe it is necessary to: Comply with laws, regulations, or legal processes Respond to lawful requests from government or regulatory authorities Protect the rights, safety, or property of Live For You, our patients, or others
Business Transfers
In the event of a merger, acquisition, reorganization, or similar transaction involving Live For You, your information may be transferred as part of that process, subject to appropriate confidentiality protections.
6. Cookies & Tracking Technologies
We may use cookies and similar technologies to: Remember your preferences Understand how visitors use the Site Improve performance, security, and user experience Support basic marketing analyticsYou can often manage cookies through your browser settings (for example, blocking or deleting cookies). Please note that disabling certain cookies may affect how the Site functions.
7. Email Marketing & Your Choices
If you subscribe to our newsletter or otherwise opt in to receive marketing communications, we may send you emails about: Functional and integrative medicine insights and education Program updates and availability Events, webinars, or resourcesYou can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us atinfo@liveforyou.ca.We may still send you non-marketing communications related to your inquiries, bookings, or other service-related matters.
8. How We Protect Your Information
We use reasonable physical, technical, and administrative safeguards designed to protect the information we collect against unauthorized access, loss, misuse, or disclosure.However, no system or method of transmission over the internet is 100% secure. We cannot guarantee absolute security, and you use the Site at your own risk.
9. Data RetentionWe retain personal information for as long as necessary to: Fulfill the purposes described in this Policy Provide our services and maintain relationships Comply with legal, regulatory, or professional obligations Resolve disputes and enforce our agreementsRetention periods may vary depending on the type of information and applicable legal requirements, including health record retention rules where applicable.
10. Your Rights & Choices (Canada)As a Canadian resident, you have certain rights regarding your personal information under laws such as thePersonal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial privacy laws, where applicable. These may include the right to: Request access to the personal information we hold about you Request correction or update of inaccurate or incomplete information Withdraw consent to certain uses of your information (subject to legal or contractual restrictions and reasonable notice)To exercise any of these rights, please contact us at info@liveforyou.ca and clearly describe your request. We may need to verify your identity before fulfilling certain requests.If you have concerns about how we handle your personal information, you may also contact the Office of thePrivacy Commissioner of Canada or your applicable provincial privacy regulator.
11. Children’s Privacy
Our Site is primarily intended for adults, including parents and guardians seeking information about our programs and services.We do not knowingly collect personal information directly from children under the age of 13 through the Site without appropriate parental or guardian consent. If we learn that we have collected personal information from a child under 13 without consent, we will take steps to delete that information as soon as reasonably possible.If you believe a child has provided information to us through the Site, please contact us at info@liveforyou.ca.
12. Third-Party Websites & Social MediaThe Site may contain links to third-party websites, services, or social media platforms. These third parties have their own privacy policies, which we do not control and for which we are not responsible.We encourage you to review the privacy policies of any third-party sites or services you visit.
13. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the “Last updated”date at the top of this page and may provide additional notice where required.Your continued use of the Site after any changes means you accept the updated Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:Email: info@liveforyou.ca
Medical Disclaimer
The information provided by Live For You Center for Functional Medicine on this website, in related materials, and across all digital platforms is intended for educational and informational purposes only. It is not medical advice and should not be used as a substitute for professional medical evaluation, diagnosis, or treatment.Nothing on this website creates a clinician–patient relationship between you and Sophia Naser, NP or Live For You Center for Functional Medicine unless you are formally enrolled as a patient through an established program.If you have, or suspect you have, a medical condition, please contact your primary care provider or seek medical attention immediately. Do not use information from this website to diagnose or treat any health condition, prescribe medication, or delay seeking medical care.Always consult your primary care provider or qualified healthcare professional before:starting or stopping any medication initiating a new supplement, herbal, or nutritional regimen following any treatment or protocol discussed on this website
Information about supplements or therapies discussed on this website has not been evaluated by Health Canada or the FDA and is not intended to diagnose, treat, cure, or prevent any disease.Nothing on this website, or accessed through our services, is intended to constitute the practice of medicine, psychology, psychotherapy, counseling, or any other regulated health profession. This includes, without limitation, providing medical diagnosis, prognosis, treatment recommendations, or therapeutic instructions outside of a formal clinician–patient relationship.Use of this website and any information provided is solely at your own risk.