Live For You – Privacy Policy
Last updated: November 27, 2025Live For You (“
Live For You”, “
we”, “
us”, or “
our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website
https://www.liveforyou.ca/ (the “
Site”), contact us, subscribe to our newsletter, or inquire about our programs and services.This Privacy Policy applies to information collected through the Site and related online contact forms. It does
not replace any separate
Notice of Privacy Practices or similar documents that may apply to patient health information in our clinical practice.By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.1. Who We Are & How to Contact Us
Live For You – Center for Functional MedicineIf you have questions about this Privacy Policy or how we handle your information, you can contact us at:
Email: info@liveforyou.caSubject line: “Privacy Inquiry – Live For You”2. Information We CollectWe collect information in three main ways:a) Information You Provide DirectlyWhen you use the Site, you may choose to provide information, including:
Contact & inquiry informationNameEmail addressPhone numberSubject and message content submitted via contact forms
Newsletter subscription informationName (if you provide it)Email address
Booking and program inquiriesInformation you share when you request a discovery call, ask about our programs, or express interest in becoming a patient (e.g., general health concerns, preferences, goals)
Account / portal information (if applicable)If you access a patient portal or telemedicine platform through the Site, you may create login credentials (such as a username and password) and provide additional information requested by that platform. Some of this information may be handled by a secure third-party system or electronic health record (EHR) provider.
Important: Do not submit emergency or highly sensitive health information through general website forms. For urgent or clinical matters, please use the patient portal or contact us by phone in accordance with the instructions provided to you as a patient.b) Information Collected AutomaticallyWhen you visit the Site, certain information may be collected automatically, such as:IP addressBrowser type and versionDevice type and operating systemPages you visit and the time spent on themReferring website or sourceDate and time of your visitWe may collect this information through
cookies, pixels, and similar tracking technologies to help operate, secure, and improve the Site.c) Information from Third PartiesWe may receive information about you from:Service providers (e.g., website hosting, telemedicine platform, patient portal, scheduling tools, email service providers, analytics providers)Payment processors (if you pay for services online)Marketing tools (e.g., newsletter platforms, social media platforms if you interact with our content there)We use this information in accordance with this Policy and any additional notices provided to you.3. How We Use Your InformationWe use the information we collect for purposes such as:
Providing and improving our servicesResponding to your questions, inquiries, and messagesScheduling discovery calls and consultationsSupporting delivery of our programs and services
Communicating with youSending confirmations, updates, and administrative messagesResponding to your requests for informationProviding newsletters and educational content when you subscribe
Operating, maintaining, and improving the SiteAnalyzing how the Site is usedDebugging, troubleshooting, and enhancing user experienceProtecting the security and integrity of our systems
Marketing & educationSending information about programs, offerings, webinars, or resources that may be of interestManaging email preferences and opt-outs
Legal, regulatory, and safety purposesComplying with applicable Canadian laws and regulationsResponding to lawful requests from authoritiesProtecting our rights, privacy, safety, or property, and/or that of our patients, staff, or others4. Health Information & Clinical PrivacySome of the information we handle in the context of providing health care services may be considered personal health information under applicable Canadian health privacy laws.This
website Privacy Policy describes how we handle information collected through
liveforyou.ca and related online tools.A separate
clinical privacy notice or
Notice of Privacy Practices (if applicable) describes how we handle your health information as a patient in accordance with applicable Canadian health privacy and professional standards.If you are or become a patient, please refer to any health-specific privacy notice provided to you, in addition to this Policy.5. How We Share Your InformationWe do
not sell your personal information. We may share information in the following limited circumstances:
Service ProvidersWe may share information with third-party vendors who perform services on our behalf, such as:Website hosting and maintenanceEmail newsletter platformsAnalytics toolsPayment processorsTelemedicine and patient portal providersIT security and backup servicesThese providers are only authorized to use your information as needed to perform services for us.
Professional AdvisorsWe may share information with lawyers, accountants, insurers, and other professional advisors as necessary for legitimate business purposes.
Legal & Safety RequirementsWe may disclose information if we believe it is necessary to:Comply with laws, regulations, or legal processesRespond to lawful requests from government or regulatory authoritiesProtect the rights, safety, or property of Live For You, our patients, or others
Business TransfersIn the event of a merger, acquisition, reorganization, or similar transaction involving Live For You, your information may be transferred as part of that process, subject to appropriate confidentiality protections.6. Cookies & Tracking TechnologiesWe may use cookies and similar technologies to:Remember your preferencesUnderstand how visitors use the SiteImprove performance, security, and user experienceSupport basic marketing analyticsYou can often manage cookies through your browser settings (for example, blocking or deleting cookies). Please note that disabling certain cookies may affect how the Site functions.7. Email Marketing & Your ChoicesIf you subscribe to our newsletter or otherwise opt in to receive marketing communications, we may send you emails about:Functional and integrative medicine insights and educationProgram updates and availabilityEvents, webinars, or resourcesYou can
unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us at
info@liveforyou.ca.We may still send you
non-marketing communications related to your inquiries, bookings, or other service-related matters.8. How We Protect Your InformationWe use reasonable physical, technical, and administrative safeguards designed to protect the information we collect against unauthorized access, loss, misuse, or disclosure.However, no system or method of transmission over the internet is 100% secure. We cannot guarantee absolute security, and you use the Site at your own risk.9. Data RetentionWe retain personal information for as long as necessary to:Fulfill the purposes described in this PolicyProvide our services and maintain relationshipsComply with legal, regulatory, or professional obligationsResolve disputes and enforce our agreementsRetention periods may vary depending on the type of information and applicable legal requirements, including health record retention rules where applicable.10. Your Rights & Choices (Canada)As a Canadian resident, you have certain rights regarding your personal information under laws such as the
Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial privacy laws, where applicable. These may include the right to:Request access to the personal information we hold about youRequest correction or update of inaccurate or incomplete informationWithdraw consent to certain uses of your information (subject to legal or contractual restrictions and reasonable notice)To exercise any of these rights, please contact us at
info@liveforyou.ca and clearly describe your request. We may need to verify your identity before fulfilling certain requests.If you have concerns about how we handle your personal information, you may also contact the Office of the Privacy Commissioner of Canada or your applicable provincial privacy regulator.11. Children’s PrivacyOur Site is primarily intended for adults, including parents and guardians seeking information about our programs and services.We do not knowingly collect personal information directly from children under the age of 13 through the Site without appropriate parental or guardian consent. If we learn that we have collected personal information from a child under 13 without consent, we will take steps to delete that information as soon as reasonably possible.If you believe a child has provided information to us through the Site, please contact us at
info@liveforyou.ca.12. Third-Party Websites & Social MediaThe Site may contain links to third-party websites, services, or social media platforms. These third parties have their own privacy policies, which we do not control and for which we are not responsible.We encourage you to review the privacy policies of any third-party sites or services you visit.13. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page and may provide additional notice where required.Your continued use of the Site after any changes means you accept the updated Policy.14. Contact UsIf you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: info@liveforyou.caNote:This Privacy Policy is provided for general informational purposes and does not constitute legal advice. You should review and customize it to reflect your actual data practices and consult with a qualified legal professional to ensure compliance with Canadian privacy laws and any other laws that may apply to your practice.